ManagementSpeak: We’re implementing a self-service portal.

Translation: We’re implementing a “good service costs too much” portal.

Thanks to Doug Johnson, who took advantage of KJR’s easy-to-use email-me-your-ManagementSpeak “portal.” Why don’t you?

“It must be, I thought, one of the race’s most persistent and comforting hallucinations to trust that “it can’t happen here” – that one’s own time and place is beyond cataclysm.” – John Wyndham, The Day of the Triffids