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ManagementSpeak: We are changing the organization of the entire department to focus on client outcomes.

Translation: We don’t understand how our business works.

This week’s anonymous contributor understands how the translation business works, about which we’re delighted.

“It must be, I thought, one of the race’s most persistent and comforting hallucinations to trust that “it can’t happen here” – that one’s own time and place is beyond cataclysm.” – John Wyndham, The Day of the Triffids