Where to find waste
...into tax dollars. I’m equally sure the real waste in government hides where nobody is looking for it: Not in the list of programs but in their execution. If anyone...… (1 comment)
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Should changing minds change your mind?
...have a lot in common, especially when the rejection or bandwagon appeals to your … yes, you know what’s coming … confirmation bias. Ignoring changing conditions. No matter what opinion...… (7 comments)
Change fatigue
...vicariously I can’t speak for those who do. But for those called on to run one involuntarily: Put me into this situation and I’d say screw the journey. In maybe...… (4 comments)
It ain’t what you know, it’s who you know
...question is priced wrong because the information in question is known only to insiders. Armed with that information, insider traders know when a stock is underpriced and they should buy,...… (6 comments)
How good service pays off
...that deep relationships are earned. Fortunately, it isn’t the only one. So I got off the plane, took the shuttle to Enterprise Rent-a-car (that week’s lowest rate on Travelocity) and...…
CEM yet again
...advanced and innovative implementation of Customer Relationship Management. You knew that was coming, didn’t you? How can this kind of corporate stupidity coincide with a strategic focus on CRM? It’s...… (6 comments)
Who should get the credit
...yourself which pair of entrepreneurs you’d work harder for. The ones who take credit for your great ideas and hard work? Or the two who give you credit for theirs....…
Don’t supersize. Chunkanize.
...basic. It’s also a difficult challenge, especially in companies where executives aren’t willing to have staff sit idle (your company, for example).Other scheduling interdependencies are more subtle. For example: Imagine...… (2 comments)
Moron the 48 Laws of Power (first appeared in InfoWorld)
...scruples. You buy the book, study the laws, perfect your technique, and so begin your meteoric rise to the top of your company. Chances are good that even as your...… (1 comment)
Managing up, part 4: A great way to build consensus
...Take, for example, a decision that should be made by consensus: Either buy-in matters more than anything else, or no one person has the authority to make it. You’re in...… (1 comment)