...properly. Staff do the work of the company, creating its products and services. Customers show up, pay for the products and services, allowing the company to pay its leaders, managers...…
...can you do instead? Envision every standard you have to set as a decision delegated to you by those who will have to live with it once you’ve set it....…
...is one reason programmers commonly rebel when managers try to institute quality initiatives. The best programmers are creative sorts, and when you use words like “repeatable and predictable” to them,...…
...each step in the work. When we envision most of what IT does for a living … or when we envision building a house … we don’t envision anything remotely...…
...decision-maker’s biases. IT outsourcing, for example, fits right into a commonplace executive bias that IT is a pain in the neck to oversee; outsource it and it becomes Someone Else’s...…
...being as factual and objective as I can manage, has encouraged “financial innovation” and investment over technological innovation and investment. By which I mean tax incentives and relaxation of the...…
...its core, Google is a media company. Its search engine and applications are bait, used to attract the Web users it sells to its advertiser customers. That’s where it makes...…
It’s time to revisit … or maybe just visit … your COVID-19 vaccination policy. If you’re about to express your indignation about bringing politics into Keep the Joint Running, don’t....…
...but it isn’t. I’ve seen it done, and in small ways I’ve done it myself once or twice. Employee motivation is one of your most critical responsibilities as a manager....…
...Bones methodology asks for more. In addition to managing budget, duration and deliverables it also recommends project managers insist on clarity with respect to: What “major goods” – increased revenue,...…