It sure would be terrific if business change happened the way the books say it’s supposed to happen: You have full support from the CEO, the company practices strong governance to make the right choices with its limited resources, resistance from line employees is your biggest barrier to success … you know, the Way Things are Supposed to Be.
It sure would be terrific. What usually happens instead when you’re given responsibility for a business change is
Pardon me while I take a minute to moralize.
Not really. As regular readers know, Keep the Joint Running isn’t a forum for moral advocacy, for two reasons.
The first is credentials. I have no basis, other than my upbringing and personal biases, for promoting one moral code or system of ethics over any other. Any ethical position I might take would have all the public credibility of the political positions taken by actors and musicians.
The second reason is irrelevancy. Business, according to the official voices of business (organizations such as the Business Roundtable and U.S. Chamber of Commerce) is intrinsically amoral.
