One of the most questionable ideas in this year’s presidential campaign is the asserted importance of “standing up to entrenched interests.”

It does, to be sure, have a resonance that stirs the soul. One hears the phrase and imagines an accompanying chorus of angels.

Now imagine you’re interviewing an executive candidate instead. The imaginary angels vanish, replaced by the ghostly visage of Don Quixote.

Last week’s column explored the questions we might ask Senators McCain and Obama if we could give them job interviews (“A conventional approach to executive interviewing,Keep the Joint Running, 9/8/2008). Let’s continue pushing the metaphor.

Candidates, be they political or business-executive, who claim they’ll stand up to the entrenched (or special) interests are either grandstanding, or … well, about the best that can be said for them is that they are victims of a false dichotomy. The proper response to entrenched interests is neither standing up nor caving in, not least because “the entrenched interests” isn’t singular, or even a small number.

If you look at political history in more than a completely superficial way, you’ll see an inescapable pattern: What those who achieved important results did with special interests was manipulate them, playing them against each other.

And if standing up to one proved necessary, as in the case of Teddy Roosevelt standing up to the trusts, the lesson is clear: Stand up to just one, and have most of the rest lined up on your side when you do or you’ll look like one of those cartoon characters who’s been run over by a steamroller.

In your company, the “entrenched interests” are such individuals and groups as: Accounting, the Marketing Department, Sales, the Board of Directors, shareholders, and whatever regulatory bodies oversee your industry.

If you were to interview an executive candidate who told you he or she would stand up to these constituencies, I trust you’d have the wisdom to choose someone less likely to destroy the company. What you want to hear is that the candidate will listen to them, understand their priorities, and find ways to move the company forward in ways that harmonize their interests — ManagementSpeak for playing them off against each other.

And another thing: Metaphorically speaking, Senators McCain and Obama are internal candidates no matter how much they claim to be “Washington outsiders.” Given the extent to which both are promising change, they had better be internal candidates. If that isn’t clear, think about interviewing an external candidate for an executive position, who says, “I’m going to shake things up, clean house, and make big changes.”

“Oh, really?” you might plausibly ask. “How do you know shaking things up, cleaning house and making big changes is what we need to do?”

Compare that to an internal candidate — one who knows How Things Get Done Around Here — who makes a similar claim. You’d have two questions for this candidate: (1) In their estimation, what most needs shaking and cleaning; and (2) how they would go about it.

“I’d stand up to the special interests,” is, for any internal candidate, a disqualifier, for this reason: Everyone is a special interest and the most successful are the most entrenched. The only way to stand up to the special interests is to stand up to everyone. That’s the opposite of leading.

Politics, whether corporate or national, is first and foremost a game. As with any game it has players, rules, objectives, strategies and tactics.

Those who play this game play it to gain advantages (not to win, since the game never ends), and they do what they do because they think it will help them.

Anyone who is serious about changing things recognizes that to do so they will have to change something about the game.

In business (and, we can wish, in government) the process is called “root cause analysis.” So with internal candidates what you want to hear is clarity about what needs the most attention, what the key leverage points are, and how that candidate would go about using them to achieve planned changes.

For example: One of the most important pieces of legislation passed in the last hundred years was the Civil Rights Act of 1964. Lyndon Johnson, who got it passed, was not known for being a nice person.

What he was known for was his skill in playing special interests against each other.

He was, that is, a consummate politician. To be the president of this country, or of a corporation of any size, that’s a big part of the job description.

If you want to stir up controversy among IT professionals, all you have to do is to say something complimentary about Bill Gates and Microsoft.

Or, say something critical. Either will do.

Last week’s column, in general complimentary, resulted in quite a bit of disagreement, in particular on the question of whether Microsoft has ever innovated. You’ll find some of the exchange chronicled in Advice Line (“Microsoft innovation, or not,” 7/8/2008).

My assessment hasn’t changed. A view of innovation limited to product features earns Microsoft a D, and that’s being generous. If the best it has to offer in the way of innovation are Microsoft Bob and the Ribbon … the word that springs to mind is “ugh.”

To help focus its R&D efforts, here are two useful features missing from Word. The first is easy: If I write, “Microsoft code is flabby, insecure and buggy,” and decide to reorder the list to, “Microsoft code is buggy, flabby, and insecure,” I have to fiddle a lot to keep the commas and “and” in the right places. Intelligent and unobtrusive list re-ordering would be quite useful.

Far more useful (and far more challenging to develop) would be a true intelligent assistant — one that scans and analyzes my writing to learn my style, so I can tell it, “Send a diplomatic-sounding nastigram to Senator Bupkis about his position on the Digital Millennium Copyright Act. In it, make these points:” followed the specific evidence and logic I want to include.

If you’re part of the Open Office project, feel free to beat Microsoft to the punch.

To put Microsoft innovation in a more useful context: Its impact on the software industry has parallels to the impact of the Roman empire on Europe, the Mideast, and North Africa.

Not everyone at the time appreciated being conquered. On the other side of the subject … well, George Bernard Shaw on his worst day was more eloquent than I am on my best, and so, from Julius Caesar:

APOLLODORUS

I understand, Caesar. Rome will produce no art itself; but it will buy up and take away whatever the other nations produce.

CAESAR

What! Rome produces no art! Is peace not an art? Is war not an art? Is government not an art? Is civilization not an art? All these we give you in exchange for a few ornaments. You will have the best of the bargain.

Microsoft’s “art” … its innovation … isn’t about its products. In its early days it won through “conquest” (exploiting the mistakes of less canny competitors, and sometimes encouraging them — for example, WordPerfect’s focus on OS/2 instead of Windows). Now, it wins through “civilization” — pre-built integration of complete infrastructure solutions so customers don’t have to glue things together.

In that vein, correspondent Ted Johnson made this excellent point (edited for space):

As a small business IT director, I see Microsoft’s play for the future being the integrated system stack. When I look at the ease of integration of Server 2008, SQL 2008, SharePoint, Office, the various BI tools, and the Dynamics ERP/CRM line, it is hard to argue with on a limited budget.

The main competition I see to Microsoft is open source. I would love to take a deep look at Compiere, but … I don’t have the time to learn the system well enough to do the gap analysis and determine the cost savings over 5 years of switching to Compiere from Dynamics NAV.

So, I need a BI solution. SQL 2005 is already installed and running my ERP. We’ll start there.

I need an intranet/content solution (very small scale). My guess is it will be SharePoint as it will already be a display target for the BI solution and the future version of Dynamics NAV.

[Since I’d have to] hire more IT staff to work through the technologies in the open source community, it’s hard to see how I will leave Microsoft. I have proposed replacing Office with Open Office on our Citrix servers. I’ve looked at Drupal for an intranet site, but with the integrations mentioned above, why would I invest in server and expertise to go there as opposed to SharePoint?

The lock-in seems even tighter today.

All of which illustrates the original point: There is as much genius and artistry in adopting and integrating the good ideas of others as there is in figuring things out on your own.

If there wasn’t, you wouldn’t take the time to read Keep the Joint Running every week.