Organizational Design – Page 32 – IS Survivor Publishing

The difference between queue-less and clueless

Is bowling a process?

Several correspondents questioned my assertion in last week’s column that if you throw a bowling ball exactly the same way every time on the same alley, you’ll knock down the same number of pins every time.

Experienced bowlers explained that the oil on a bowling lane changes over the course of an evening, changing the lane’s characteristics and the results of identically rolled bowling balls.

They are, of course, right. And being right they fell into my evil trap: A genuine false trichotomy.

I hope you’re impressed.

The most important book about IT published in 2009*

The best way to discover your ignorance is to try explaining what you think you know.

About a year ago I started turning the KJR Manifesto into a book. Since I’d already published a synopsis in this space (“KJR Manifesto — Core Principles,” Keep the Joint Running, 4/10/2006) and had written columns about most of the ideas, I figured it would be a quick, easy project.