Have any thoughts on how to take advantage of a strong infrastructure without it becoming an impediment to responsiveness?.
Bob Lewis is a senior management consultant with Dell Global Business Consulting. Contact him at firstname.lastname@example.org. Disclaimer: All opinions, statements, representations, allegations, images (if published) and anything else that appears here is the sole responsibility of the author. Dell has and had nothing to do with it, other than saying it's okay to continue publishing KJR.
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