ManagementSpeak: All of our security updates are fully tested before implementation.

Translation: All of our agent is busy helping other victims. Please leave a voicemail and we’ll call you back in the order your call was received.

Correspondent L.T. is painfully confident of what “fully tested” means.

“The society which scorns excellence in Plumbing as a humble activity and tolerates shoddiness in philosophy because it is an exalted activity will have neither good Plumbing nor good philosophy: neither its pipes nor its theories will hold water.”
– John William Gardner