ManagementSpeak, 2/2/2004 By: Bob Lewis|In: ManagementSpeak|Last Updated: February 2, 2004 Like Tweet Pin it Share Share Email ManagementSpeak: He plays a key role in our process. Translation: He’s the only one who knows anything about this process. This week’s source, Mr. Jan McCollum isn’t the only one who knows the hidden meaning in this week’s phrase.