ManagementSpeak: As you’ve probably heard, there are some exciting things we’re working on which will be introduced soon.

Translation: We’ve heard you are apprehensive given our history of layoffs and forced overtime. You ain’t seen nothing yet!

But you’ve seen what this week’s anonymous contributor describes, over and over again.

It sure would be terrific if business change happened the way the books say it’s supposed to happen: You have full support from the CEO, the company practices strong governance to make the right choices with its limited resources, resistance from line employees is your biggest barrier to success … you know, the Way Things are Supposed to Be.

It sure would be terrific. What usually happens instead when you’re given responsibility for a business change is