ManagementSpeak, 10/20/2003 By: Bob Lewis|In: ManagementSpeak|Last Updated: October 20, 2003 Like Tweet Pin it Share Share Email ManagementSpeak: We’ve got to control expectations. Translation: We really screwed up, and took on more than we can do. Now we’ve got to convince our client not to can us. KJR Club member Peter Bushman adjusts our expectations.