ManagementSpeak: We need to normalize our service delivery.
Translation: Our customers need to pay more to get less.
Luckily, this week’s contributor normalized, or at least clarified, this bit of babble for us.
All Posts in ManagementSpeak
ManagementSpeak, 3/11/2002
ManagementSpeak: You’re right on target.
Translation: You agree with me.
This week’s unnamed contributor explains the nature of accuracy.