ManagementSpeak: I want to stay close to the team on this one.

Translation: If anyone goes to the restroom I want to know about it.

Christian Desjardins joins the KJR Club by clarifying just how close “close” is.

An excellent way to make a yes/no decision is to assume the answer is yes.

Then ask yourself, “Now what?”

Take telecommuting. Based on my recent columns on this subject (search for “telecommuter” in the KJR archives), it’s clear you need to do more than just tell employees to work at home from now on. But how much more?

Here’s how much more, thanks to the 300+ correspondents who provided information for this series: