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Lexicographers vs Grammarians

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Think of Keep the Joint Running as Tinkerbell.

No, I’m not begging for applause. But I’ve been writing KJR or its predecessor, Infoworld’s “IS Survival Guide,” since 1996 … let’s see, carry the one … that’s 26 years.

This being the first column of 2022, I’m looking to know that enough people read these musings to make the effort of writing them worthwhile, or, if not, if it’s time to make 2022 my victory lap.

Tinkerbell needed applause. Applause is nice, but for my purposes a brief note in the Comments that you take the time to read KJR will do the job just fine.

# # #

A topic that doesn’t matter to you as an IT leader but I just have to:

KJR hereby imposes a 15 yard penalty to Tampa Bay Buccaneers’s quarterback Tom Brady for, following his Tampa Bay Buccaneers’ 9-0 loss to the New Orleans Saints, intentionally grounding a Microsoft Surface – the Official Tablet of the NFL! – in frustration.

Couldn’t he have just written a scathing Amazon review?

Speaking of bad writing (we weren’t, but good writing demands transitions), we’ve arrived at this week’s topic. In case you missed it, CNBC recently published “Want to sound more intelligent? Avoid these 15 words and phrases that are ‘embarrassingly outdated,’ say grammar experts,” (Kathy and Ross Petras, December 26, 2021).

Which leads to quibble #1: If they’re grammar experts, why are their opinions about lexicographic matters worth reading?

Quibble #2: The authors’ advice is what’s embarrassingly bad. It won’t make you sound more intelligent at all.

Which in turn might lead you to wonder why my opinions about their opinions are worth reading. But that way lies madness. On to the show. Here are their gripes and why they’re mostly well worth taking the time to ignore.

Bandwidth: The Petras siblings accept its use as a network capacity metric, but find its extension to expressions of human capacity limits annoying. KJR’s position: Its meaning is clear and metaphorically appropriate. While the measurement of human capacity isn’t as precise as measurements of network capacity, I lack the bandwidth to care very much about such a minor infraction.

End-user: The article recommends “customer” as a superior alternative. As the Petrases are grammarians it’s tempting to forgive their ignorance (see, for example, “Death to Internal Customers,” KJR, 10/20/2003).

But not tempting enough.

Granular: The issue isn’t, the article explains, that its use is incorrect, merely that it’s used a lot. We should, instead, replace it with “detailed.”

Which would, were we all to take this advice, result in “detailed” being over-used.

Note to the Petrases – English is the richer for having synonyms.

Hack: In actual use, “hack” has several meanings. It sometimes means to illegally penetrate a system’s defenses. It can also be more-or-less synonymous with “kludge.” Then there’s a third meaning – to figure out how to use something to solve a problem that its designers never intended or imagined.

The Petrases apparently aren’t aware of hack’s multiplicity of meanings, nor do they suggest an alternative. Speaking as the son of the Godfather of Gore … Hack On!

I did a thing: I’ve never heard anyone say this, nor have I read it anywhere. I agree that “thing” is too often a lazy alternative to choosing a more precise noun, just as “stuff” is for continuous items). But I’m not convinced “I did a thing” is even a thing.

It is what it is: For once the Petrases and I agree, although not necessarily for the same reason. Mine: If it isn’t then it isn’t. Or, just as bad, if something else is what it is, we need to rethink the Pauli Exclusion Principle.

Jab: Imported from British slang for “injection.” Apparently, Britishisms are okay … the Petrases refer to the Atlantic Ocean as “the pond,” after all. The Petrases don’t make clear why, or even whether our having added this synonym is a good thing, a bad thing, or just a thing.

The new normal: And I quote, “… normal is always changing, so ‘the new normal’ doesn’t say much.” Say what? Look, kids, some changes stabilize. Others are ephemeral. Those that stabilize didn’t used to be normal, but now they are – they are new normals. The rest weren’t and still aren’t.

Pivot: And I quote: “Pivoting means shifting direction in a major way.” This isn’t what “pivot” means. The dictionary definition is, “The action of turning around a point: the action of pivoting.”

So “pivot” is one way among many to change direction. It says nothing about the magnitude of the change. This is one reason grammarians shouldn’t pose as lexicographers.

Take it offline: Another phrase that’s defined incorrectly. According to the Petrases it means talking about it later. According to every time I’ve ever heard it used, it actually means talking about the subject privately.

Thought leader: Yet another incorrect definition. The Petrases think “thought leader” is synonymous with “leader.  KJR’s readers know the correct definition of leader is that people are following, not that someone promotes thoughts others find useful. Speaking as an industry thought leader: Pthlhthhthhp!

We remain cautious: And I quote: “Of course you’re being cautious; we’d hope so!” This suggests there’s no room in the world for being bold.

WFH: Supposedly, this started as a useful acronym. WTF?

Zooming: At least they acknowledge that “Google” has been verbed. Also, they don’t suggest a superior alternative.

Bob’s last word: Yes, there’s some irony in the originator of ManagementSpeak endorsing these 15 words and phrases. But scanning them, I don’t see any that are guilty of euphemism and obfuscation. Speaking of which, I’m always on the lookout for more ManagementSpeaks, so when you hear or read one, please send it in.

Bob’s sales pitch: I have a new CIO.com column I think you’ll enjoy: 11 lies CIOs will tell themselves in 2022.

Comments (231)

  • Yes, Bob. I compulsively read all of your IS Survivor newsletters and even agree with most all of them.
    So thanks for your efforts and carry on!

  • Bob, I’m now an old retired guy, but I still read your writing carefully and with great enjoyment. Unlike so many sources today, you make sense! Thanks!

  • I have very much enjoyed your writing since first finding Infoworld in the early 1990’s, and hope you continue to send out these messages. I am not in IT, but have sent columns to my friends that are. I love your clarity and points of view.

    Karl

  • I do read almost every column, despite almost never officially working in IT. I find your insights valuable in both industry and academia.

  • Bob, I’ve been reading since the beginning…as far as I can recall. And this latest “column” is an example of why!. Thank you, whether you decide to keep going or not!

  • I’m not an IT professional, so I appreciate the frequent universality of your columns, going well beyond IT. And you’re right about the worse-than-useless Petras remarks.

  • Hey Bob. I’ve been following your musings/insights/stating what many people seem to not recognize as the obvious and therefore required stating [but I digress] from the beginning.

    I attended one of your seminars way back. It was in Vegas so I really can’t say more.

    Keep those insights coming! I look forward to my weekly ‘reality check’.

  • Weekly reader here, appreciate your insights, keep them coming.

  • I read, I read. In fact I read ever since the Infoworld days.

  • Thanks for the columns. I read every word. Please don’t stop.

  • Read in Australia every week 🙂 Thank you Bob.

  • I’ve been reading your column since the beginning (well, I DID miss a couple of years when I was out of the country in pre-Internet times) and have found them fun to read, incredibly helpful, and occasionally poignant.

    I look forward to reading more… to 2022 and beyond!

  • Read every one. Share some. Bookmark some. Lots of good stuff here.

  • I’m retired and my only “management” concern is whether to watch Matlock or go for the early bird special. But I always find time for your newsletters, which are well-written and thought-provoking ? ? ?

  • Very much appreciate your writing and insights! Hope you will continue to share. Thank you.

  • Bob,
    I first subscribed to your column back in 97-98. I valued it then and recently started reading it again.

    Thanks for being a “thought leader “

  • I’ve been reading your columns regularly since InfoWorld days. I look forward to them every week – always enjoyable and thought provoking. Thanks!

  • Keep on publishing, Bob! The blog…not the books. JK. Seriously though…I’ve been reading for over 20 years and really enjoyed meeting and working with you. So yes, Keep the Posts Coming (KPC.)

  • I retired a few years ago, and largely moved out of the information systems/management/technology world in 2007, yet I STILL enjoy your columns! Thank you!

  • I’ve been reading your columns even since they appeared in Infoworld. And, I love today’s column. Though I’m retired, I still enjoy them because they’re so well-written.

  • Happy New Year! I don’t read your newsletter as much as I used to. If you want to hang it up, there are always better things to do and neither of us are getting younger. May 2022 be a better year for everyone!

  • I read your articles, every one I’m sent. This one was particularly entertaining.

  • Happy New Year, Bob!

  • As someone likely to retire in less than a year, I wouldn’t stop anyone else from taking a victory lap. But if you keep it up, I’ll keep reading…even into retirement!

  • what is the sound of one hand clapping?
    sometimes you are right
    sometimes you confuse IT with the bigger enterprise
    i surmise because you are stuck in the agile box and think one size fits everything

    been reading since you started
    and computerworld infoworld et al since before you started
    so here is another hand meeting that first one to give you a real handclap
    but mostly for your management talk not the IT stuff as I grew past that long ago

  • Wanted to give Tinkerbell some applause. I am a retired Senior Developer and still subscribe and read (mostly) the column. Please keep going!

  • I look forward to seeing my KJR newsletter in my inbox every week. I silently nod my head in agreement as I read each addition. I read the Petras article that is the topic of this week’s newsletter and felt unsettled by their analysis, but couldn’t pin why I felt that way. Until today. You have an uncanny way to make sense of non-sense. Keep up the great work.

  • Been reading since Info World.
    Enlightening, enjoyable, insightful, but sometimes beyond my understanding,
    but you ARE a consultant.

  • Bob, I’ve been reading and enjoying your columns for all 26 years. I’m retired now (the pay isn’t that great, but the hours are really flexible), but I still enjoy your insights and even find them useful from time to time.

  • I just wish we could remove COVID-19 from our lexicon, and never hear it again.

    • Be careful what you wish for. I’m concerned that if we were to remove COVID-19 from our vocabulary we’d just replace it with COVID-20.

  • I am still reading KJR, even after my retirement. And I share the best with my former teammates (so at least once a month).

  • I read your columns with enjoyment.
    I read your CIO column on lies, happily.
    I re-read your columns sometimes and enjoy them again.
    Keep on truckin’.

  • Been reading your columns since before 2008! I’m not in the IT industry anymore but find much of what you write about is applicable to most any industry! Write on, write on!!

  • I don’t refer to the vaccinations as ‘jabs’, I proudly proclaim that I got my Fauci ouchie! I volunteer in mass fatality response, so I do what I can do to avoid becoming one. I also hang out with folks who have dark humor, and they make IT’s travails look as meek and unimportant as they really are (unless you’re the hospital’s IT staff).
    I’ve been full-time in IT only a few months longer than you’ve been writing the column, and I’ve been reading it nearly since the beginning. Thanks!

  • I enjoy them and find them useful.

  • I’ve been reading your columns since you started (and you’ve mentioned a couple letters I’ve written in the dim distant past). I hope you’ll keep writing this at least until I retire (so that gives you 8-15 or so more years, hope you’re up to it:-).

  • I changed careers in 1991 to IT at age 39 and quickly found that Info World was an excellent free resource that slowly educated me about my newly chosen field. I soon found that it was the regular columnists to which I most looked forward to reading in every issue. Along with your column, those from Brian Livingston, Bob Metcalfe, Ed Foster, Down to the Wire with Nick Petreley, the various Cringely personas and certainly a few others that I’m forgetting all helped me become less dumb.

    I have never put a dime in your pocket Bob Lewis but I am a fan of your writing. Your intelligent, literate, and humorous approach, scattered with random references (Sci-fi, Zappa, and your pops among others) that I (almost) always seemed to catch kept me coming back for more. You have become a habit and I am appreciative of the opportunity to finally tell you so. Write on or ride on, as you see fit!

    • So be a big spender and put a dime in my pocket!

      Kidding aside (well, semi-aside), you’re going to buy someone’s books. They might as well be mine.

  • Longtime reader, chastised you more than once about the use of the term ‘architect’ in IT (yes, I can Quixote with the best of ’em!) Still reading here but if you need to stop, then stop. Thanks for your work so far!

  • I have no idea when I started reading your work, but I’ve been reading ever since. I’ve even bought and given away your books. Even when what you write isn’t relevant to what I do now, it’s usually relevant to the world and people, which is always relevant. And it’s always well and interestingly written- there’s an inherent beauty in good writing that transcends the content. That’s both good and bad, as we tend to believe that if the writing is good, the content is good (same with music). Not true. Thankfully, your writing and content are both good, a rarity. Write on, Bob! Oh, and one other thought. I understand the need for an audience to justify the time and effort. However, as an obviously unbiased member of your readership, I know this is a high quality audience. Therefore, don’t we deserve to continue to receive your writing, even if it turns out we are small in numbers? 🙂

  • Bob, been reading for years and always enjoy the thoughts you bring out.

    You deserve your victory lap and applause!

  • Bob- I have been reading your column on a regular basis since the mid 1990’s when it started. I particularly like you read on topics that are related to IT and computers but have a border view on business management, HR, and marketing. Keep up the good work.

    Foster

  • Seriously, we’ll keep reading if you keep writing, but please do what is right for you. Time is short and life is fleeting so do what matters to you.
    Thanks, regardless of your decision. It’s been a privilege to read.

  • Please keep writing. We’ll keep reading. Have been since the beginning. Even bought the book …

  • Weekly reader. I think I started reading you when you started writing. It has been educating and thought-provoking reading you over the years.

  • I’m also a long time reader, now retired. I read most of them and even put up with your blatantly partisan liberal politics.

    Tom C.

  • Please keep up the thought-provoking work as long as you are inclined to write them!

  • Still reading you regularly for the entertainment value, even though I changed careers 20 years ago.

  • Been reading your ‘stuff’ 🙂 since the InfoWorld days. Paid out of my own pocket to attend your Keep the Joint Running webinar from a dozen years ago and was money well spent. Impossible to list all the information, advice and ideas I’ve used over the years.

    BTW, I have heard ‘take it offline’ used to mean later, usually during a meeting or conference call with a lot of folks, where only a few need to discuss that specific item. So the larger meeting can continue, those few are asked to take it offline and handle the specific issue or question.

  • I’m not in the IT business, but so much of your advice applies to the industrial world. I forward most of your columns to my 3 grown sons, sometimes with a comment, but often without. Keep up the excellent work.

Comments are closed.