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Lexicographers vs Grammarians

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Think of Keep the Joint Running as Tinkerbell.

No, I’m not begging for applause. But I’ve been writing KJR or its predecessor, Infoworld’s “IS Survival Guide,” since 1996 … let’s see, carry the one … that’s 26 years.

This being the first column of 2022, I’m looking to know that enough people read these musings to make the effort of writing them worthwhile, or, if not, if it’s time to make 2022 my victory lap.

Tinkerbell needed applause. Applause is nice, but for my purposes a brief note in the Comments that you take the time to read KJR will do the job just fine.

# # #

A topic that doesn’t matter to you as an IT leader but I just have to:

KJR hereby imposes a 15 yard penalty to Tampa Bay Buccaneers’s quarterback Tom Brady for, following his Tampa Bay Buccaneers’ 9-0 loss to the New Orleans Saints, intentionally grounding a Microsoft Surface – the Official Tablet of the NFL! – in frustration.

Couldn’t he have just written a scathing Amazon review?

Speaking of bad writing (we weren’t, but good writing demands transitions), we’ve arrived at this week’s topic. In case you missed it, CNBC recently published “Want to sound more intelligent? Avoid these 15 words and phrases that are ‘embarrassingly outdated,’ say grammar experts,” (Kathy and Ross Petras, December 26, 2021).

Which leads to quibble #1: If they’re grammar experts, why are their opinions about lexicographic matters worth reading?

Quibble #2: The authors’ advice is what’s embarrassingly bad. It won’t make you sound more intelligent at all.

Which in turn might lead you to wonder why my opinions about their opinions are worth reading. But that way lies madness. On to the show. Here are their gripes and why they’re mostly well worth taking the time to ignore.

Bandwidth: The Petras siblings accept its use as a network capacity metric, but find its extension to expressions of human capacity limits annoying. KJR’s position: Its meaning is clear and metaphorically appropriate. While the measurement of human capacity isn’t as precise as measurements of network capacity, I lack the bandwidth to care very much about such a minor infraction.

End-user: The article recommends “customer” as a superior alternative. As the Petrases are grammarians it’s tempting to forgive their ignorance (see, for example, “Death to Internal Customers,” KJR, 10/20/2003).

But not tempting enough.

Granular: The issue isn’t, the article explains, that its use is incorrect, merely that it’s used a lot. We should, instead, replace it with “detailed.”

Which would, were we all to take this advice, result in “detailed” being over-used.

Note to the Petrases – English is the richer for having synonyms.

Hack: In actual use, “hack” has several meanings. It sometimes means to illegally penetrate a system’s defenses. It can also be more-or-less synonymous with “kludge.” Then there’s a third meaning – to figure out how to use something to solve a problem that its designers never intended or imagined.

The Petrases apparently aren’t aware of hack’s multiplicity of meanings, nor do they suggest an alternative. Speaking as the son of the Godfather of Gore … Hack On!

I did a thing: I’ve never heard anyone say this, nor have I read it anywhere. I agree that “thing” is too often a lazy alternative to choosing a more precise noun, just as “stuff” is for continuous items). But I’m not convinced “I did a thing” is even a thing.

It is what it is: For once the Petrases and I agree, although not necessarily for the same reason. Mine: If it isn’t then it isn’t. Or, just as bad, if something else is what it is, we need to rethink the Pauli Exclusion Principle.

Jab: Imported from British slang for “injection.” Apparently, Britishisms are okay … the Petrases refer to the Atlantic Ocean as “the pond,” after all. The Petrases don’t make clear why, or even whether our having added this synonym is a good thing, a bad thing, or just a thing.

The new normal: And I quote, “… normal is always changing, so ‘the new normal’ doesn’t say much.” Say what? Look, kids, some changes stabilize. Others are ephemeral. Those that stabilize didn’t used to be normal, but now they are – they are new normals. The rest weren’t and still aren’t.

Pivot: And I quote: “Pivoting means shifting direction in a major way.” This isn’t what “pivot” means. The dictionary definition is, “The action of turning around a point: the action of pivoting.”

So “pivot” is one way among many to change direction. It says nothing about the magnitude of the change. This is one reason grammarians shouldn’t pose as lexicographers.

Take it offline: Another phrase that’s defined incorrectly. According to the Petrases it means talking about it later. According to every time I’ve ever heard it used, it actually means talking about the subject privately.

Thought leader: Yet another incorrect definition. The Petrases think “thought leader” is synonymous with “leader.  KJR’s readers know the correct definition of leader is that people are following, not that someone promotes thoughts others find useful. Speaking as an industry thought leader: Pthlhthhthhp!

We remain cautious: And I quote: “Of course you’re being cautious; we’d hope so!” This suggests there’s no room in the world for being bold.

WFH: Supposedly, this started as a useful acronym. WTF?

Zooming: At least they acknowledge that “Google” has been verbed. Also, they don’t suggest a superior alternative.

Bob’s last word: Yes, there’s some irony in the originator of ManagementSpeak endorsing these 15 words and phrases. But scanning them, I don’t see any that are guilty of euphemism and obfuscation. Speaking of which, I’m always on the lookout for more ManagementSpeaks, so when you hear or read one, please send it in.

Bob’s sales pitch: I have a new CIO.com column I think you’ll enjoy: 11 lies CIOs will tell themselves in 2022.

Comments (231)

  • I think I’ve been with you since 1996 – when I was a fledgling Manager and you were a lifeline. Now as a non-linear energy healer – woo-woo dream teacher – I still look for your emails to help me keep grounded.

  • When I worked in the IT field, I enjoyed and looked forward to reading your columns. Now that I’ve retired, I continue reading your column, which is still relevant and provides “food for thought”. Your columns ignores most politically correct BS and gets people to look at what actually is, not what someone thinks it should be in the best of dreams.

    As to continuing or retiring, you should do what feels right for you. Given the current conditions (COVID and associated issues), look at your priorities (personal and professional), goals and desires. Whatever you decide, I wish you the best.

  • I read almost every week!
    I do understand if you are ready to move on to new challenges… but I would miss your thoughtful perspectives/insights on IT and business and life.

  • I started reading your columns when I was an IT consultant and find them useful in my work as clergy. Process vs Practice is always at the forefront. I have adapted the ‘no IT projects only projects’ mindset to ‘no [fill in particular] ministries only ministries.’ If you want to keep writing, I will keep reading!

  • Have you ever cringed and felt embarrassed for someone else, perhaps someone who was singing terribly off-key and didn’t know it? Yeah, that’s how I feel about these two grammarians.

  • Yes, Bob I read your columns. I think I started back in the 1996 time frame, when they were in real dead tree publications. On the topic this week. It also seems that those words are used a LOT these days to communicate or assert that “I am in the in crowd” cause I am using these words and signaling by them. Which drives me nutz.

    Stay Healthy. SMILE.

    • I agree there are times that word usage confers membership in one specialty or another. This isn’t necessarily a bad thing, as it lets everyone else know they don’t have to sugarcoat or oversimplify.

  • Still reading – not every time but many.

  • Yes! When I see a KJR appear in my inbox I can’t help myself but read it immediately. Always insightful and so refreshingly grounded in the reality of organisation life, please keep going!

  • Still enjoy your weekly email. Keep it up.

  • I’ve been reading since around 2001 — say, I’m around the thousand-column mark.  (1000 electronic columns, that is, I read on paper starting back in the Infoworld days — around 1995? but B.C. or C.E.? can’t remember)

  • I have read and often shared you columns for many years. I look forward t reading them finding them well worth my time

  • Yes, I am clapping. Your choice if you stop writing new material. Just make sure the old stuff is still available. I share them with colleagues and sometimes with total strangers (aka public social media). Thanks for the many years of good sense, clear thinking, and laughter.

  • I’ve been reading your columns for 25 years, more or less. Good stuff. Keep it up, if you feel like it; or not, if you’re feeling tired or unappreciated by the many. I retired last year at 71. Now I’m too busy being retired… must be doing something wrong. Keep that in mind.

  • Madness, I say. Madness!

    But on a more serious note, I enjoy reading your thoughts. I think I first came across them in the IS Survivor Guide book (being from the Netherlands, back then physical books were somewhat more easy to get than magazines), and have been reading your thoughts ever since. Thanks for sharing those!

  • I’ve been a reader since the Infoworld days

  • I started reading you in the ’90’s in Infoworld.

    Although not always relevant to my business, I find the column very worthwhile most times.

    The ones I skip are the ones dealing with mega ultra uber-corporations with problems that don’t relate in any way to me and my ultra-small business.

    Retirement rarely goes the way people expect. I retired three years ago, and am busy with responsibilities I neither particularly like nor enjoy. You should keep Tink running as long as you enjoy writing it.

  • Great source for management insight and humor!

  • Your missives have been a regular treat since InfoWorld days, Bob, and I would truly miss them if you decided to take a well-earned break. But I hope you don’t; your clarity of thinking, good, pragmatic advice and humor are both rare and incredibly refreshing. I have a whole Evernote notebook of advice I’ve gleaned from your columns over the years, and another one for ManagementSpeak gems, too! Thank you for all of it!

  • I have followed your material for the 26 years you have been writing. I have often passed it on to others to help shift thinking and culture within the organizations where I have worked. I appreciate the thoughtfulness, relevance, and humor of each missive. Write on.

  • I’ve been reading your column since about 1997, when it first appeared weekly in the tech section of one of our local New Zealand newspapers. I have been subscribing to the online version for as long as I remember and have always shared your wisdom with my team and other interested parties in whatever organisation I am working with at the time. I value your columns hugely. I have also bought some of your books.

  • Bob, I read you weekly and am all the richer for it. I also own and have read some of your books — they are great. If you are still enjoying writing please keep it up. My only recommendation is to plug your books more. Sorta like James Fell on his excellent profanity-laced history books jamesfell substack com. He unabashedly asks you to consider buying his book as his signature line. Cheers and Happy New Year!

  • I have read your column for years – along with your books I still find practical inspiration and humour in what you have to say and the way you say it. Whenever you decide to retire you will have the satisfaction of being able to look back and say “I did a thing”….

  • > ping infoworld.com

  • Bob! Well done, you. I’ve been reading your work since the InfoWorld days. Thanks for the weekly topics to my inbox.

  • I’ve been reading since about ’97, rarely comment, but greatly enjoy your insights.

  • Hi Bob – I’ve been reading weekly since the InfoWorld days as well – for you youngsters, that was an actual paper magazine in those days – – well, small newspaper actually. The recycling in my area wouldn’t take them since they were stapled – so I took pliers and pulled out the staples. I guess I was green in more ways than one in those days.

    I always enjoy your columns Bob – – but with my own “retirement” (whatever that means these days) looming, I’d understand you taking your victory lap.

  • I’ve been reading since about 2000, when I first got in to technology management. It is the only newsletter I still read, take from job to job, and recommend to others. Please keep going ?

  • I read your column every week.
    And recommend it to others.

    I also recommend your books.

    When the time comes to set aside your quill and inkwell, you will be missed.

  • I like reading your columns. Please keep them in 2022

  • Hi Bob, please keep up the good work. I read KJR regularly and often either quote it or link it to colleagues. I appreciate your perspectives and candor. Thank so very much!

  • I read KJR every week it’s available. As Mr. Schoneman says, I’ve been a reader since Infoworld. I love your writing, both the substance and the style. I’ve learned a lot from you and appreciate your efforts to think things through. Regarding retirement, if you aren’t holding anyone back from advancing, stay at it until you don’t love doing it. I’m retiring this Friday, even though I still love working in IT (and the company the people are wonderful and forward looking). But I’m 73, and the young person I’ve been mentoring to replace me needs to fly on his own. And two others will get advancement behind him. May I switch to getting KJR to my personal email?

    • >>> “May I switch to getting KJR to my personal email?”

      So long as you continue to pay my exorbitant subscription fee, absolutely!

  • I also have read you since almost the beginning. You were a recommended column to me, read the column most weeks via email.

  • Yes, I continue to read your weekly column and find them useful and have found them useful for many years. Thanks for writing them and best wishes to you in 2022 and beyond.

  • I’ve been reading your columns & newsletters for over 20 years. I regularly share the newsletters with folks both within and without my organization. They often provoke interesting discussions, and provide a good foundation for new leaders to really “think”.

  • I’ve been a fan for many years, and thank you and hope you continue. If needed, consider a reduced (less frequent) schedule.

  • Simply adding that I’ve been reading your column since it was in a paper based version. I enjoy them and pass them along now and then. Unfortunately I believe that a significant percentage of those who would benefit from actually considering what you write fail to do so. Douglas Adams was correct regarding our disinclination to learn from the experience of others.

  • Bob, a reader and fan since InfoWorld. Your work has often helped me make sense of our shared world, so THANKS!

  • I’ve been with you from the InfoWorld days. Always an interesting read. Thanks!

  • I’m reading your emails almost weekly now, even though I’ve been out of IT since 2008. Back in the old days I read you in InfoWorld, then in CIO, even though I was mostly just a technician. Now I’m a civil engineering project administrator, but your work insights are still valuable because “there’s no such thing as an IT project.”

  • I’ve been a big fan and loyal reader since I first discovered you in the printed edition of InfoWorld. Now I feel old. But older and perhaps wiser too, thanks to you! Please keep up the insightful, though-provoking work.

  • 26 years – congrats! For some reason my paper InfoWorld magazines haven’t shown up for years. I keep writing them asking why.

  • Bob, I’ve been reading since around the time you started posting, and I have a well-worn copy of “Leading IT” on my bookshelf. I still read your column and as a fellow Midwesterner, appreciate your perspective.

  • I’ve been reading your columns for probably the whole time that you’ve been writing them. I have a file of my favorites.

  • I’m an InfoWorld-era reader, and if you move on from this column, it will feel just like when my favorite colleagues leave the company: I am sad for me and the rest of the team, but happy for anyone who gets to leave on their own term. I hope this isn’t your time, but I you’ve given us so much already it would be churlish to feel entitled to more.

  • I would miss your thought provoking messages. I read each one. But that really doesn’t put bread on your table. Does writing KJR bring you joy? Is it worth your time and effort? Only you can answer that.

    Bob, you should do what you think is best for you; keep writing or not.

    I will always wish you the best. And I will add a thank you for all of your efforts at keeping us aware and thinking.

    • Thanks! And, the answer to your question of whether writing KJR brings me joy, the answer is that it does in proportion to the number of people who read it and find it valuable.

      Which somehow has a pandemic tone to it, doesn’t it? In the pandemic what matters is contagion and virulence, which I suppose is roughly parallel, and also makes me want to “go viral.”

      I guess this would be a good time to stop pushing the metaphor!

  • I am a long time reader and your column is one of the few I still read regularly. I also have several of your books. I hope you are inspired to keep writing.

  • Still reading, still enjoying…

  • I’ve been reading the columns since the beginning. I am still reading them.

  • Still look forward to and read your posts. Not sure that is an advantage to you since I am retired now but hoping you will continue the good work.

    • If I were thinking of this as a financial proposition I’d figure consulting referrals would be most important, with book sales ranking second.

      But I find my weekly interactions with interested readers to be gratifying in ways the more lucrative results don’t quite manage. It appears I have quite a few retired subscribers, and I appreciate every one of you.

  • I’ve been following since the Info World days, I’m now retired, yet still read and enjoy your insights.

Comments are closed.