ManagementSpeak: We can’t promote you to a management position, because you’ve never managed anyone.

Translation: When I read Catch 22 I thought it was an instruction manual.

These words, our source assures us, were uttered by a Vice President of Administration. Her portfolio includes HR, Finance, and IT, and her resume includes having started in the company as an administrative assistant.

ManagementSpeak: We would like you to take a short survey about the material just covered.

Translation: We weren’t paying attention to it either.

Luckily, Tom Schraeder was paying attention, both to what was said and what it really meant.