“Somewhere out there is a tree, tirelessly producing oxygen so you can breathe. I think you owe it an apology.” – House

ManagementSpeak: I’ve decided we’re going to stop doing business with this customer, because they have proven to be untrustworthy and unprofitable to deal with.

Translation: I ignored you when you suggested this because I could hide the problems, and our old CEO only cared about revenue. Now that we have a new CEO I’m taking credit for the idea.

I’m still doing business with long-time contributor Will Pearce. I’ll be happy to do business with you too: You send me ManagementSpeak, I publish it … with attribution if you’ll allow it.