...thereabouts. But “quicker” might also mean implementing new strategies or responding to marketplace changes. If that’s what McKinsey means by “quicker,” it’s way off, because optimized processes are one of...…
...of engineering — it’s often called “re-engineering,” and ain’t it a shame process re-engineering so seldom involves actual engineers? Optimizing business practices isn’t engineering. To optimize a business practice you...…
...are fighting turf wars. (Separate subject but it fits here: Turf wars, in case you aren’t aware of this, are of two types. When there’s less work than there are...…
...this decision “down as far as we can” means assigning final authority for every decision — a laudable goal for organizational design that substitutes delegation of authority (a one-time event)...…
...York Times, 9/27/2017). Here’s the exact text: We’re moving into a world where computers and algorithms can analyze (reveal previously hidden patterns); optimize (tell a plane which altitude to fly...…
...who operate it. This doesn’t mean you have to optimize it for them. Go ahead and optimize it for your customers, whatever that means. In a healthy company, it may...…
Greg here—Bob has emerged from his igloo in Minnesota with this column. Enjoy! Something to look forward to … Members of the KJR community know that businesses can optimize their...…
...engineering principle … that optimizing the parts sub-optimizes the whole and vice versa (“Optimizing the organization, Keep the Joint Running, 10/27/2003). Specifically, the company’s shared services organizations, when run as...…
...of humility). Nor, it occurred to me, is the Subject the only subject that can provide insights into the Subject. To that end, as I imagine you’re finding yourself with...…
...the New York subway system, as explained in “Why New York Subway Lines Are Missing Countdown Clocks,” (James Somers, The Atlantic, November, 2015), a charming and fascinating article that explains...…
