A holiday card to the industry – 2007
...from loyal, committed, enthusiastic employees more than it comes from any other factor, and that business success comes from loyal customers more than it comes from any other single factor....…
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Run, IT, run … but not as a business
...Marketplaces don’t require all of this because they don’t have a purpose. They are simply spaces where entities that do have purpose interact in complex ways. Companies have a purpose....…
Tablets won’t be disruptive ’til the future gets here
...the mainframe computers that constituted the main market for storage devices. It was, however, perfect for the emerging minicomputer marketplace. Which did not make it disruptive. Over time, 8″ drive...… (9 comments)
The sum of some fears
...company to buy me a spine.” Then he complained to his manager about my having asked him such an inappropriate question. It created quite a ruckus. There is, to be...… (4 comments)
Coping with new technologies
...of them, incorporating them into the enterprise technical architecture and developing the various administrative and security practices needed to keep the company’s various compliance enforcers happy, to the extent compliance...… (6 comments)
Lessons from a failed outsource
...how flawed that was could help your company avoid a number of common mistakes. Here goes: In 2004, Best Buy was at the top of the consumer-electronics heap, growing while...… (6 comments)
Don’t be so defensive!
...less time than it took to go through the process. So why do you IT types have to complicate things so much?” “Hey,” you might answer. “We don’t complicate them....…
You’re your own product (first appeared in InfoWorld)
...we come to salary. Many companies rely on salary surveys to determine pay ranges for different jobs, and they’ll use them to explain why they can’t pay the salary you...…
Dealing with DRIVEL
...work. The contracting company applies similar DRIVEL to its computations, because it gets the revenue now. By the time the future gets here anything can happen — everyone in a...…
OODA and Cognition
...should first decide which competitor or competitors they want to beat. And in fact, when my colleagues and I engage a client at the strategy level, this is often our...… (4 comments)