...ship the merchandise and for me to refuse the shipment. When it arrived back at the warehouse, they’d restock it and credit my account. Which is how it happened. This...…
ManagementSpeak: You’re immature. Translation: I’m immature. KJR Club member Gary Rathbun’s knowledge of psychological theory was mature enough to recognize this classic example of projection in action....…
...not going to admit it to myself, let alone to you. KJR Club member Rand Fazar was a mensch — he sent us a top-notch example of ManagementSpeak in action....…
ManagementSpeak: We were fortunate to have several qualified candidates apply for the position. It was, however, offered to another candidate. Translation: Qualified candidates make our current employees nervous. This week’s...…
...made an uninformed decision and need someone to take the blame again. KJR Club member Victoria V. Boettcher trains by example, showing what a sharp ear can do for you....…