...on unexpected fronts and change the dynamics of competition on the fronts on which companies already compete. If you like grandiose statements, e-business collapses natural boundaries of time and space....…
...research firms. It’s equally true when it comes to the sources of information you rely on inside your company. In small businesses, much of your information comes from direct observation....…
...in a centralized facility. And you may need to provide different service levels than “the average” company does. Here’s a good way to set your company’s support ratio: Use current...…
...“Mirror chess, hmmm?” he asked. Then he moved. “Checkmate,” he commented. Mirror chess can’t win, which is why most companies that copy the strategies of more successful competitors don’t succeed....…
...it for yourself. Without a doubt, DIY development comes with some risks attached. But then, DIY prevention comes with risks of its own, namely, that various parts of the business...…
...that companies that fail to innovate end up selling either low-margin commodities or not selling products that have become obsolete as their competitors take advantage of their complacency. All of...…
One of the dumbest bits of political commentary in the past several years came from Jonah Goldberg. Commenting on somebody-or-other’s accusation that somebody else … somebody else Goldberg happens to...…
...the affected employees. “Who do you think you are! That’s a job for Internal Communications, not IT!” or so you’ll most likely hear from the head of Internal Communications, who...…
...easy one. Designing an efficient process just isn’t all that difficult compared to what it takes to implement one. Visio is the most adaptive component of process infrastructure. Design of...…
...in which multiple, physically independent computers cooperate to accomplish a processing task. You can certainly implement client/server computing on a distributed architecture – they go together naturally – but they’re...…
