How not to survey customers
...to how your employees are doing. Quite the opposite. The employees you decide to hire — how you choose them, how you train them, how you do your best to...… (10 comments)
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How great is the “Great Resignation”?
...law of supply and demand. You might as well resent gravity for making the direction you go when you trip and fall down. Right now, demand exceeds supply, which means...… (6 comments)
How to get an organization to do what you want it to do
...officer and committee; written standards and policies; a comprehensive employee training program and so on. They’re recognition that corporations are different from us “natural persons” in a deep and fundamental...… (10 comments)
Forgive me!
...and you make asking for either permission or forgiveness irrelevant. Bob’s sales pitch: I’m always interested in what you’re interested in … and what any non-subscribers you know would be...… (18 comments)
Technological wizardry in action
...the budget-meister that formulating a recipe for butter beer and building places to buy it would be worth the investment; and (3) actually formulate a beverage that was palatable and...… (2 comments)
Red rover, red rover, let NASA come over!
...idea you can use, and it’s a strangely controversial: Everyone involved in a project, and especially the person running a project, has to personally care about and take responsibility for...… (9 comments)
Agile and OODA
...aircraft’s trajectory and that of your shell don’t intersect, and so they don’t just fly in a straight line. In application development terms, by the time your shell reaches the...… (3 comments)
HR & IT–The Odd Couple
...and IT collaborated to preserve the cyber evidence with IT’s help, relying on pre-established procedures to ensure the digital trail was intact and usable for further action. Thorough Investigation: HR...…
Time to (yawn) eliminate IT, one more time
...is measured on inputs, not outputs. Examples: money spent, system availability, project completion rates, and, OMG! deploying technology on time, on budget and meeting the specs. These don’t, Mr. Peppard...… (13 comments)
Maybe we’re all nuts
...publicly held business. Enterprises compete globally. Among their competitors are companies whose strategies and tactics aren’t constrained by empathy, compassion, remorse and guilt, and which acknowledge responsibility only to shareholders...…