An ounce of bad-boss prevention
...of the study are available, the title might actually mean it’s a bad study about bosses. It would have to be awfully bad, though, to completely invalidate the results. While...… (4 comments)
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The Twinkie offense
...company’s top executives will share another $1.8 million in bonuses for successfully liquidating its assets. (Reminder: My consulting company, IT Catalysts, has a long-standing service offering: We’ll wreck your company...… (15 comments)
The Roundtable turns
...instituting efficiencies that let the company sell its products for less; making doing business with the company in question more convenient. Steps like that. The steps companies have been taking...… (11 comments)
Noisy channels
...leaders rely more on their chains of command than any other organizational listening channel. It’s a poor choice, because the only positive aspect of the chain of command is that...…
It’s my turn to be the victim!
Political correctness and common sense have something in common. No, it isn’t that opposing political correctness is just common sense. What they share is argument by assertion. Once you say...… (8 comments)
What makes IT work
...facilitate the company’s next step instead of acting as a barrier or bottleneck. Notwithstanding all that’s written about shadow IT, non-IT IT and so on, when it comes to the...… (1 comment)
Change fatigue
...broad-but-vague intentions, through rigorous strategy-to-action planning, to the complexities of executing multiple, parallel, interconnected multi-project initiatives. A constant: After a while the exhilaration that comes from early successes fades and...… (4 comments)
For your book list
...internal customers is a very bad idea. If your company’s strategy depends on customer retention, Killer Customer Care is worth your time and attention. It’s one of those books companies...…
Borrowing from the future
...compared to competitors that had to license COBOL, CICS, and VSAM from IBM, not to mention licensing applications instead of relying on their home-grown ones. They passed this reduction along...… (5 comments)
The value of a little failure here and there
...risk mitigation. One almost always dominates, not because it is the most important, but because it’s how the company and CEO are wired. They’re usually wired so that risk comes...… (2 comments)