...matter? There is an IT labor shortage, but it’s mostly self-inflicted. Recruitment ads still specify computer science degrees and long lists of specific products. Why? Companies run too lean, hiring...…
...of the corporate community. They recognize that fully engaged employees, who understand the company’s history, values, strategy, culture and folklore and are committed to its success are more likely to...…
...are comparing the costs of PCs and distributed computing with the competition-deflated costs of mainframe computing, not the pre-PC high-margin early-1980s price tag. Fast-forward to now. You can buy a...…
...successfully executed. Step 3: Encourage incremental improvement in the mission. These are projects whose goals are to make the company more competitive. There should be a way to tell if...…
...about how the company should be run, Larry said, “Wait a minute. We’re all leaders of the company. Let’s just do what we need to do.” We’re all leaders of...…
...it that requires discussion and compromise among competing stakeholders. But IT Applications? That’s a messy business. When it comes to setting priorities for application installation, integration and configuration; also for...…
...or less by definition, aren’t in a position to ensure success. The controversy comes from confusing taking responsibility for success – something internal and personal — with being held accountable...…
...works … of the buttons and levers company management can push and pull that lead customers to buy products and services in acceptable volumes and margins. This isn’t always complicated,...…
...of course – it smoked just the same. (I, of course, didn’t inhale, already planning my future in politics, and Mr. Annan left Mac before weed became easy to come...…
...automate (an IVR is an example), the value we deliver comes in the form of capabilities used by the rest of the organization … capabilities that let the company achieve...…