...your destination. A well-designed business dashboard helps you understand how healthy your organization is, and whether it’s progressing at a fast enough pace toward its destination. So far, so good....…
...ago. Here’s how: Put each non-managerial employee on one of three lists. One contains your exceptional employees, the second contains the strong performers, the third includes everyone else. Involve your...…
...employees they don’t, if we’re being honest with each other, trust very much. As for innovation, what fraction of the workforce is encouraged to innovate and are in a position...…
...ask for a raise or promotion. We want every employee to be in a position they can succeed in, and that provides them with opportunities to achieve and grow. And...…
...example, company leadership decides it’s time to take you seriously about building information technology into the company’s products … integrating the technology-supported service dimension of the business into what it...…
...last and most extreme technique: Look the complainers dead in the eye and speak the following words: “You have two choices: You can complain, or you can design. Pick one.”...…
...process stakeholders don’t want. Burn a log, for example, and you get heat to warm you up (a desired output) and CO2 (waste). This is a bit different from how...…
...his recent, well-publicized 72nd birthday and the parallels he and his staff established for achieving business and IT agility. The standard they set for business and IT thought leadership rivals...…
...spread the word. And if they don’t, you still have the get-over-it option at your disposal. As long as you were paid for your time and weren’t asked to mis-report...…
...In return for all this, you have one responsibility to the sponsor of any change you’re involved in: Communicate. In particular, don’t withhold bad news. Sponsors take significant personal risks...…