...The solution? The base commander instituted formal dress on Fridays, and morale and discipline immediately improved. Which leads to speculation regarding the impact on morale had the base commander tried...

...of levers you can pull and buttons you can push to influence the behavior of the organization you lead is surprisingly small. If an organization is underperforming, its processes aren’t...

...day. Compare that to the company you work for and ask yourself this basic question: Is “winning” in your company defined in Microsoft’s terms — winning customer mindshare, from that...