...income, for example.) Want more proof? Listen to what people gripe about. IT’S NEVER THEIR SALARY! Employees complain about office politics. They complain about too many meetings. They complain about...…
...banking executives when money was plentiful and there was more competition. And so they offered it. Then, with banking consolidation eliminating competitors and an ongoing need to grow profits, the...…
...The solution? The base commander instituted formal dress on Fridays, and morale and discipline immediately improved. Which leads to speculation regarding the impact on morale had the base commander tried...…
...application contributes to the health and effectiveness (or the ill-health and ineffectiveness) of the business processes, practices, and functions it supports. Combine that perspective with Agile planning and your problem...…
...competent members, resulting in re-work, make-goods, and other margin- and reputation-killers. They know because they talk with the sales force and account managers all the time, listening instead of challenging...…
...of levers you can pull and buttons you can push to influence the behavior of the organization you lead is surprisingly small. If an organization is underperforming, its processes aren’t...…
...IT: We won’t do it for you and we won’t let you do it yourself, either. So you kludge together something in Excel instead. It’s utterly implausible. It’s also easy...…
...for all of us in Information Systems. Aren’t you tired of being viewed as a Money Pit? Focus on reducing costs and increasing productivity and that’s where you’ll stay. Like...…
...to know what they’re responsible for and when it’s due; and (3) you don’t know it’s that small until after you plan it. The project in question didn’t suffer from...…
...day. Compare that to the company you work for and ask yourself this basic question: Is “winning” in your company defined in Microsoft’s terms — winning customer mindshare, from that...…