Your customer of the future
...marketplace to come, and which segments within it you want to cater to. And yes, that includes those businesses that don’t sell to consumers, because in the end, no matter...… (6 comments)
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You don’t have to MacGyver to innovate, but it helps
...And an opinion: Organizations that want to innovate will be more successful applying a combination of improvisation — creating quick-and-dirty prototypes — and Agile-like incremental change that builds on itself,...…
Taking the measure of IT professionals
...and take care of it. Stuff needs doing. You can’t list it all in advance, put it on job descriptions, partition it all out, and schedule it. How well they...…
Why aren’t they hiring you? (first appeared in InfoWorld)
...scientists, engineers and programmers, the long-term solution is obvious. In the meantime, you need to hire some IT professionals, you can’t find them, and you can’t wait until the science...…
How not to fix IS (first appeared in InfoWorld)
...it’s true in your company, make a list of five likely reasons. Done? Here’s my list of common reasons, which you can use for comparison: Projects take too long, cost...… (1 comment)
Managing big projects … when you have to (first appeared in InfoWorld)
...and verify its existence. You can’t define the milestone for a week as 70% completion of some function or other, because nobody can verify “70% complete”. With weekly tangible results,...…
The politicization of everything
...epistemology is what happens when what to believe and how certain to be of it depends on an individual’s tribal inclinations. Never mind public policy and how someone’s party affiliation...… (16 comments)
Darned if you do, damned if you don’t
...You can either embrace it, and in doing so promote the very healthy attitude it represents. Or you can try to prevent it. Which is to say: You can either...…
A tale of two retailers
...Except it wasn’t an inquiry. It was a sincere and effusive thank-you, to Erickson, for opening a Holiday Station Store in the area, telling him how much difference it had...… (3 comments)
Business loopiness
...understand how their organizations work. That includes understanding the simple cause-and-effect relationships metrics tend to be associated with, and the multivariate causal relationships multivariate analytics can help you understand. And,...… (2 comments)