...(2001) isolated five factors common to the high-performance companies he and his team analyzed. Process improvement or reengineering initiatives weren’t among them. High-quality leadership, a culture of discipline, and strategic...

...Cloud computing won’t turn out to be all that important. Here’s my new geometric-style proof: 1. Definition: Cloud computing now means everything. 2. Definition: Something is a subset of everything....(4 comments)

...blocking Salesforce.com (blockers aren’t free, and someone needs to administer them too) probably exceeds the cost of buying Act! licenses. Here’s what kills me: Salesforce.com has to have the most...(12 comments)