...a typical organization. On-premises organizations have a well-established pressure relief valve for helping employees maintain their sanity. It’s a buddy’s empathetic ear, complemented, when the situation calls for it, by...…
...Unless it can reclaim at least some of its investment, and unless it has a use for all that freed-up space once it gets out of the data-center business, the...…
...you say what you say affects you, just as much as it conveys meaning to those you’re speaking to. There was, for example, the colleague who, in a conversation about...…
...sit in the lunchroom, commiserating about this lack of clarity and their own unimportance. Instead, most employees, in IT at least, develop independent criteria for what really matters. Their allegiance...…
...the other. When it comes to integration, the best possible situation is a single connector to an ESB or equivalent integration platform. The worst possible situation is a bit more...…
...looking very good. If you rely on your own interactions with the managers in your organization and on what your direct reports tell you about the ones who report to...…
...who operate it. This doesn’t mean you have to optimize it for them. Go ahead and optimize it for your customers, whatever that means. In a healthy company, it may...…
...… credit for thinking, debating and compromising, instead of acting like the crisis is still unfolding. Lesson for IT: Autocracy works for crisis and art, and I’m not that sure...…
...they did and you’ll be likely to get an eye roll in reply. Give them an Amazon gift certificate and explain that it’s your way of thanking them for going...…
...a central IT organization that tries to support the enterprise. One IT organization that has to support multiple, autonomous Optimization Units won’t be able to sub-optimize its own operations in...…