...down to the same, tired formula: We won’t do it for you and we won’t let you do it for yourself because we can’t trust you with the tools. In...…
...anything, is the difference between “CIO” and “Poor, sorry zhlub”? You can find one answer in the Management Compass, which I introduced way back in 1997. As you can see...…
...you’re undoubtedly tired of reading, you can’t manage if you can’t measure, APM provides an object lesson in no, that can’t be right. It can’t be right because constructing an...…
...paid to lead … and who keep to that schedule … are in the minority. This is ridiculous. For managers of in-person workforces, regular one-on-one meetings are routine, and for...…
...year, not individual vendors and products, which means I won’t get to (for example) include: Palm for its complete lack of innovation. When all interesting innovation for this platform came...…
...community-ness evaporated. Once upon a time there was the Little Wagon. It was where you went Friday after work if you worked for the Minneapolis newspaper. It was where we...…
...speak gently and the mule will do what you need it to do. His friend tries it out, but the mule won’t do anything – it just sits in its...…
...and more besides have this one thing in common: Their costs are easy to measure, and to see. Their benefits are neither. And anything you don’t measure you don’t get....…
...— nothing you could say now can undo what you said then. It’s how you act from this point forward that will determine your ability to lead your new team....…
...influence, and Xerox lacked interest. Jobs saw the result and had the key insight: The user interface, all by itself, mattered, independent of the specific use to which anyone put...…