More for your book list
...you read, watch or listen to news reports and commentators discussing the war in Afghanistan, you’ll have a broader and deeper context to help you understand what’s going on. And...… (2 comments)
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Leading without authority
...gauge it today. The only difference is that you can’t exert your authority and make it stick. How much would change? Very little, I hope. Those who frequently rely on...… (18 comments)
The thirteen commandments of the World Wide Web
...each other. That’s the technology. There’s a reason the Internet has become synonymous with “unreliable information,” and you shouldn’t contribute to it. If you haven’t checked your facts and done...… (2 comments)
Ten troublesome trends in computing that are sure to spook you (first appeared in InfoWorld)
...to tell the key decision-makers what you want them to hear. Instead, let’s be each others’ experts. So if you need me to come in and tell your executives how...…
AI and Blacksmithing
...have figured out where AI will first emerge as utterly disruptive to companies, and that will be in Marketing, Marketing automation, and Search Engine Optimization (SEO). The whole Marketing industry...… (1 comment)
Building trust (first appeared in InfoWorld)
...was your name again? Before you accuse me of IS-bashing and throw aside your issue of InfoWorld in disgust, ask yourself this: Do you or your analysts tell dumb-user stories?...…
A time for self-interested planning
...to be ruthlessly honest with yourself. For example: If you’re a CIO who’s been in place for awhile and has coasted for awhile, you’re at risk because coasting won’t help...…
Let’s be clear
...for it. I recommend a different formulation: Plan the work and work the plan. Eight steps to clarity. Skip a step and you’ll find yourself in an ambiguous situation. In...…
Dealing with rivals (first appeared in InfoWorld)
...applied for the job. If your hiring manager didn’t give you this critical factoid, you’ll have to uncover it on your own. Once you do, it’s time for that confrontation....…
Rights, privileges, fairness and equality
...and conflict resolution all become more formal and less flexible. This need for more formality — for shifting from relationship-driven decision-making to rule-driven decision-making — happens because of how hard...…